Terms & Conditions


Welcome to NORRRTH's terms and conditions page. Before making any purchases, we urge you to carefully review the following information, as your use of our services and products signifies your acceptance of these terms and conditions. The version of the terms and conditions effective at the time of your order placement will apply.

By engaging with NORRRTH, you affirm that you are at least 18 years old or have obtained permission from a parent or legal guardian, and that you consent to abide by these terms and conditions.

Should you disagree with any aspect of these terms, please refrain from using the NORRRTH website or making purchases. It's important to note that partial acceptance of these terms and conditions is not permissible unless expressly agreed upon in writing between you and NORRRTH.

We cannot assume any responsibility or liability if you fail to review these terms and conditions in their entirety, even if given the opportunity to do so.



As outlined in our Privacy Policy, any information provided by you or obtained through other means is collected to facilitate the smooth processing and delivery of your orders.



Until payment is received, all products remain the property of NORRRTH. We reserve the right to withhold items in the event of payment rejection or any related issues.

The price displayed at the time of purchase is the price applicable to your order. Shipping costs are detailed prior to order confirmation. Rest assured, your credit card information is not stored, ensuring a secure payment process.

Please be aware that additional local charges may apply in your region, as explained in our Delivery terms.



Customs/import fees are not included in our services and are the responsibility of the recipient, as dictated by the regulations of the destination country.

For further information on delivery, kindly refer to our Shipping conditions.



Should you encounter any challenges with the shipping and delivery of your order, please reach out to us for assistance. As a customer-centric company, we are committed to ensuring your satisfaction and resolving any issues promptly.



Under the applicable the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("CCRs") or equivalent legislation in EU, you may exercise your legal right to cancel your order within a specified period. If you wish to cancel your order, please contact us at info@norrrth.com. Depending on your location, you may be responsible for return shipping costs.



Please note that personalized items are unique to you and cannot be exchanged or refunded unless there is a manufacturer's defect. We kindly ask you to provide photos of any defects or incorrect items along with your initial email for prompt assistance.

If items fail to meet quality standards or incorrect items are received, you have the right, in accordance with applicable law, to request replacement or a refund.

To initiate a return for defective or incorrect items, please contact us within 30 days of receiving your order at info@norrrth.com. Refunds will be issued to the original payment method upon receipt of returned items.

Returned items must be unused and in their original condition, with labels intact. Please package returns appropriately to prevent damage during transit.

For any further inquiries regarding returns, feel free to contact us at info@norrrth.com.



You are responsible for the accuracy of information provided on our website.

Your NORRRTH account must not be used unlawfully or in a manner that may cause harm to NORRRTH.

We reserve the right to suspend or remove accounts exhibiting suspicious activity. Unauthorized use of another individual's NORRRTH account is strictly prohibited.



We are committed to providing you with high-quality items. Our products are guaranteed for the period specified by applicable law.

The warranty covers manufacturing defects, subject to certain conditions. Please refer to our use- or care guide for specific product instructions.



Usage of this website for unlawful purposes or activities that disrupt others' experience is prohibited.

You must not tamper with the website's functionality or misuse it in any way.

You are liable for any losses incurred by NORRRTH due to breach of these provisions.



Customers meeting specified criteria have the right to leave reviews on purchased items.

We do not assume responsibility for user-generated content on our website.

Any reviews published must comply with applicable laws, these terms, and our Privacy Policy.



NORRRTH reserves the right to amend these terms and conditions as necessary.

Any changes will be communicated through the website and become effective immediately upon publication.

Should you disagree with revised terms, please refrain from using our website or making purchases.



Third-party content on our website is not endorsed by NORRRTH.

We do not guarantee the accuracy or quality of third-party content.


NORRRTH is not liable for losses arising from improper use of purchased items.

Our liability for any loss arising from your order is limited to the order value, unless otherwise mandated by law.



All content on the website is protected intellectual property owned by NORRRTH or third parties.

Use of content beyond personal and informational purposes requires consent.

Infringement of intellectual property rights will result in liability for damages.



For inquiries, contact us at info@norrrth.com.

Notifications related to order execution will be sent to the email or phone number provided by you.



These terms are governed by the laws of the Republic of Lithuania.

Disputes arising from these terms or item purchases will be settled in Lithuanian courts.

Complaints may be submitted to relevant authorities: State Consumer Rights Protection Authority of the Republic of Lithuania; under EU dispute settlement; or directly to a competent court.

Last updated: 22/02/2024